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External Resources

Facilitation Tools and Strategies Resources

Effective Engagement: building relationships with community and other stakeholders; Book 3: The Engagement Toolbox, Department of Sustainability and Environment, Victoria AU. 

Learning Today, Leading Tomorrow; Unit II: Interpersonal Leadership Skills, Penn State Extension.

Learning Today, Leading Tomorrow: Unit II: Facilitation, Penn State Extension. 

Learning Today, Leading Tomorrow: Unit II: Effective Meetings, Penn State Extension. 

Learning Today, Leading Tomorrow: Communications Basics, Penn State Extension. 

Learning Today, Leading Tomorrow: Unit1: Values and Ethics, Penn State Extension 

Resource Guide on Public Engagement, National Coalition for Dialogue and Deliberation.

Engagement and Governance Resources

Lemmie, V., Democracy Beyond the Ballot Box: A New Role for Elected Officials, City Managers, and Citizens, National Academy of Public Administration and the Kettering Foundation

Matthews, D., The Ecology of Democracy Finding Ways to Have a Stronger Hand in Shaping our Future, 2014, Kettering Foundation Press

To order the complete book 

Civic Engagement in Public Policies: A Toolkit, United Nations Publications, 2007, ST/ESA/PAD/SER.E/106

http://unpan1.un.org/intradoc/groups/public/documents/UN/UNPAN028366.pdf

Civic engagement and Governance, in How's Life?: Measuring Well-being, OECD (2011), OECD Publishing.